Legal

Privacy Policy

Last updated: [DD Month YYYY]

Draft for legal review. This policy has been prepared as a starting point and must be reviewed by a qualified legal adviser before publication. Remove this notice once approved.

1. Who we are

This website, playernet.in, is operated by Playernet Technologies Private Limited (“Playernet”, “we”, “us”), GF, Vatika Mindscapes, Tower-B, NH-2 Mathura Road, near Sarai Metro Station, Faridabad – 121003, Haryana, India.

2. Information we collect

Enquiry forms

Our enquiry and quotation forms ask for details such as your name, company name, mobile number, email address, installation address, city, PIN code and information about your requirement. This website does not store form submissions on its server. When you press “Send via WhatsApp” or “Send via email”, the details you entered are passed to WhatsApp or to your own email application, and reach us only when you send the message there.

Direct contact

If you call, message or email us, we receive the information you share, such as your phone number, email address and message content.

Technical information

Like most websites, our hosting provider may record standard server logs, such as IP address, browser type, pages requested and the date and time of a visit, for security and operation of the website.

3. Cookies

This website does not set its own advertising or analytics cookies. Third-party services embedded in the site, listed below, may set cookies or collect technical data under their own policies. [Update this section if analytics or other tracking is added.]

4. Third-party services

WhatsApp (Meta) — when you contact us through WhatsApp.
Your email provider — when you contact us by email.
Google Fonts — to display the website typeface.
Google Maps — the embedded map on our Contact page.
GoDaddy — website hosting.

Each of these services processes data under its own privacy policy.

5. How we use information

To respond to enquiries and prepare quotations
To check service availability and arrange site surveys
To provide, install, maintain and support our services
To keep records required for billing, contracts and legal obligations
To keep the website secure

We do not sell personal information.

6. Sharing

We share personal information only where needed to deliver a service you have requested (for example with installation staff or network partners), where required by law, or with your consent.

7. Retention

We keep enquiry information for as long as needed to respond and follow up, and customer information for the duration of the service and any period required by law. [Insert specific retention periods.]

8. Security

We take reasonable steps to protect personal information. No method of transmission over the internet is completely secure.

9. Your choices and rights

You may ask to access, correct or delete personal information we hold about you, or withdraw consent to be contacted, subject to applicable law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 as applicable.

10. Contact and grievances

For privacy questions or grievances, contact: [Grievance officer name], Playernet Technologies Private Limited, GF, Vatika Mindscapes, Tower-B, NH-2 Mathura Road, near Sarai Metro Station, Faridabad – 121003. Email: info@playernet.in. Phone: +91 8800-31-59-31.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.